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Can ChatGPT and other AI tools find your business

Short answer

An AI tool can mention your business when it has public information to use, or when a person typed the facts in. A robots.txt file can ask specific crawlers to stay off the site. That file is a request, not a record of what a tool has already saved. Blocking one crawler does not block every AI product.

What you can do

  1. Learn which crawler name does which job

    The OpenAI crawler page says OAI-SearchBot is used to surface websites in ChatGPT search, and that a site opted out of OAI-SearchBot is not shown in those search answers, though it can still appear as a navigational link. The same page says GPTBot is separate, and that it crawls content that may be used to train models. Google's crawling docs say Googlebot is for Google Search, and that Google-Extended is used by Gemini apps and Vertex AI. The free website checker reports whether GPTBot, ClaudeBot, PerplexityBot, and Google-Extended are blocked from the whole site. The AI search readiness check also reports OAI-SearchBot, ChatGPT-User, Applebot-Extended, and CCBot, and it keeps training crawlers separate from search crawlers. Neither check reads Googlebot. You can read that name yourself in robots.txt.

    Source: Overview of OpenAI crawlers; Google crawling infrastructure

  2. Open robots.txt

    Visit your domain with /robots.txt on the end. Look for a User-agent line for GPTBot, OAI-SearchBot, ClaudeBot, PerplexityBot, Google-Extended, and Googlebot. A Disallow: / under one of those names asks that crawler to stay off the whole site.

  3. Do not treat the file as a verdict

    No robots.txt file means there is no robots rule. It does not mean a tool will recommend you. A block does not erase information a tool already stored. Google says respectable crawlers obey robots.txt, and that other crawlers might not. Allowing a crawler does not create a recommendation.

    Source: Introduction to robots.txt (Google Search Central)

  4. Say the facts in ordinary sentences

    Put the business name, the work, and the towns in sentences a person would write. A landscaper in Medina County can say mowing, cleanups, and the towns on the route. A logo alone gives a tool very little to repeat.

  5. Make sure the page actually loads

    Use HTTPS, a real title, and one clear heading. If the page fails to load, there is nothing public to read. The free checker reports the response status, the title, and the heading.

  6. Treat llms.txt as optional

    Some sites publish a plain-text llms.txt file for tools that look for a short summary. It is optional. The free checker reports whether that file is present and is plain text. The AI search readiness check says the same file is optional, because major AI search engines do not require it. Neither check grades the writing.

  7. Ask the tool, then read the answer

    In the tool you care about, ask for the business by name and town. If the answer is wrong, the public page may be unclear, missing, or blocked. The tool can also be wrong when the page is fine. One answer is not a rank.

Check a page now

The free website checker reads one public URL. It reports HTTPS, a mobile viewport tag, and whether GPTBot, ClaudeBot, PerplexityBot, and Google-Extended are blocked. It does not store the URL.

The AI search readiness check is the free look for AI search. It reports whether OAI-SearchBot, ChatGPT-User, and PerplexityBot are blocked, and whether the words are in the server HTML. It does not store the URL.

Website Checkup is $99, paid once. A ranked report of what to fix on your website first, covering speed, SEO, mobile, and AI search visibility, delivered within 2 business days. No login is needed. The report goes only to you.

FAQ

If GPTBot is allowed, will ChatGPT recommend my business?

No. OpenAI describes GPTBot and OAI-SearchBot as separate crawlers. Allowing a crawler does not create a recommendation, and the free checker does not test what ChatGPT will say.

Does the free checker send my URL to ChatGPT?

No. It reads the public page and robots.txt, including the lines for GPTBot, ClaudeBot, PerplexityBot, and Google-Extended. It does not store the URL. The AI search readiness check does the same kind of fetch, and it does not send the URL to ChatGPT either.

Will blocking Google-Extended hide my business on Google Search?

Google describes Google-Extended as the control for Gemini apps and Vertex AI, and Googlebot as the crawler for Google Search. Read both names in robots.txt. The free checker reports the Google-Extended line, not the Googlebot line.

What is llms.txt?

A plain-text file some AI tools look for at the root of a site. It is optional. It is not a requirement for showing up in Google.

  • Why your business is not showing up on Google

    A business can be missing from Google because the page is not in the index, because the words you searched are not the words a customer uses, or because the page is blocked. A page can also be in the index and still sit far down the results. The free check on this site reads the public page, and it does not look up a rank.

  • How much a small business website audit costs

    You can check a public page for free. The checker on this site reads one URL, reports what it found, and does not store the URL. If you want a report that ranks what to fix first, Website Checkup is $99, paid once, and it is delivered within 2 business days.

  • How much does a small business website cost

    If you build it yourself, published US prices checked for this page start at $4 a month on WordPress.com when billed annually, $17.77 a month on Wix Light for a yearly plan, or $19 a month on Squarespace Basic billed annually ($228 for the year). If you hire an agency, Clutch says web design agencies typically charge $2,000 to $100,000, and that most reviewed projects cost less than $10,000. If Telep IO builds it, the founding offer is $500 to set up, then $50 a month. Limited to the first 3 Ohio businesses. The start page splits that setup into two payments and makes the first upkeep month free, which comes to $1,050 in the first year, then $50 a month.

  • What website maintenance costs a small business

    Website maintenance is the work that keeps a live site reachable and current: hosting, domain renewal, SSL, backups, software and plugin updates, security, small content edits, uptime checks, and keeping a Google Business Profile matched to the site. You do not always need a monthly plan. You need one when you will not do that work, or when a fee is the only way the site stays hosted and edited. Other providers set their own prices. This page does not print those prices. The only prices stated here are the ones Telep IO publishes.

  • How to hire a web designer for a small business

    Before you hire, ask who owns the domain and the site, what hosting costs, who edits it later, whether the page works on a phone, whether they will help with a Google Business Profile, and when you will see a first look. Walk away if you will not own the domain, if the contract locks you in, if there is no portfolio you can open, or if the monthly fee does not say what it covers. Other people set their own prices. Ranges vary. The only build price stated here is the one Telep IO publishes.

  • Signs your business website needs a redesign

    Redo the site when it no longer matches the business, you cannot edit it, or a customer on a phone cannot read it and call. Many of the usual problems can be fixed without a full rebuild. Old hours, a missing call link, a page that is hard to read on a phone, and an address that is not on HTTPS are often edits. A new look does not, by itself, put the business on Google or on Maps.

  • Wix vs Squarespace vs hiring a web designer

    A DIY builder can be the right call when you will finish the page, you will own the domain, and a customer on a phone can tap to call, see the towns you serve, and open your Google Business Profile. Hire when you will not keep the page current, when the number cannot be tapped, or when the domain and the site would sit in an account you do not control. Wix, Squarespace, and the GoDaddy website builder are typical monthly subscription plans. This page does not print their prices. Other designers set their own prices. The founding offer is $500 to set up and $50 a month, limited to the first 3 Ohio businesses. Hosting and ordinary upkeep are included. You see a demo of your own site before you pay.

  • How to check if your website works on phones

    Open the site on a phone you already own and try to call the business from the page. If you have to pinch and zoom, or you cannot find the number, the page is hard to use on a phone. A viewport tag tells the browser to use the screen width. It is a setup signal, not a grade of the layout.

  • Is a Facebook page enough without a website

    A Facebook page is not a website you control. Google's guidelines say the website on a Business Profile should represent the business, and they say not to use a page created on a social media site as that website. A site you control can name the work, the towns, and a phone number a person can tap.

  • What a small business website should include

    A local site should say what you do, name the towns you actually serve, and put a phone number a person can tap. It should also load on a phone. That is not a promise of a ranking or a set number of calls.

  • How to show up on Google Maps for your town

    Map results come from a Google Business Profile, which is separate from the website. Google says that when you add and verify a Business Profile, customers can find the business on Search and Maps, and that only verified businesses can show their info there. A website does not create the profile. This page does not create it for you.

  • How to get more Google reviews

    Ask a real customer after the job is done, and give them a direct review link from your Google Business Profile. Google lets you share that link, or a QR code, in a text or email, on a receipt, and at the counter. Do not pay for a review, do not offer a discount for one, and do not ask only the people who already said they are happy.

  • How to get more calls from a trade website

    A website does not promise a set number of calls. For an HVAC company, a plumber, or a landscaper, the page can make the call easy: the number is tappable, the jobs are named, and the towns are the ones you drive. If those facts are buried, the person on the phone has to hunt.

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